Welcome to the Alarm.com Doorbell Manual, your comprehensive guide to installing, configuring, and troubleshooting the Alarm.com Video Doorbell (ADC-VDB770/ADC-VDB780B). This manual covers key features, device specifications, and essential setup steps to ensure optimal performance.
1.1 Overview of the Alarm.com Video Doorbell
The Alarm.com Video Doorbell (ADC-VDB770/ADC-VDB780B) is a cutting-edge smart doorbell camera designed to enhance home security and convenience. It features high-definition video, two-way audio communication, and motion detection capabilities. The doorbell is equipped with night vision for clear footage in low-light conditions and integrates seamlessly with the Alarm.com platform for remote monitoring. Users can receive real-time notifications and view live video feeds through the Alarm.com app. The device supports both wired and wireless installations, making it versatile for various home setups. Its sleek design and robust features make it an ideal solution for modern smart home security systems. This overview provides a foundation for understanding the device’s capabilities and functionalities.
1.2 Key Features and Benefits
The Alarm.com Video Doorbell offers a range of features that enhance security and user convenience. Key features include 1080p HD video for clear visuals, motion-triggered alerts that notify users of activity, and two-way audio for real-time communication with visitors. It also boasts night vision, ensuring video clarity even in low-light conditions. The doorbell is wireless and wire-free, allowing flexible installation without the need for existing wiring. Additionally, it integrates seamlessly with the Alarm.com ecosystem, enabling users to manage their doorbell alongside other security devices through a single platform. These features provide users with peace of mind, knowing their home is monitored and secure. The device’s benefits include ease of use, remote accessibility, and reliable performance, making it a valuable addition to any smart home security system.
1.3 Device Specifications (ADC-VDB770/ADC-VDB780B)
The Alarm.com Video Doorbell (ADC-VDB770/ADC-VDB780B) features a sleek, weather-resistant design with dimensions of 4.75 x 1.75 x 1 inches. The ADC-VDB770 is wired, while the ADC-VDB780B is wireless with a rechargeable battery. The battery charges via a 5V/1.5A USB charger, requiring approximately 7 hours for a full charge. Both models support 1080p HD video, night vision, and two-way audio. Wi-Fi connectivity is enabled through AP or WPS modes. The operating temperature ranges from -20°C to 50°C (-4°F to 122°F); These specifications ensure reliable performance and seamless integration with the Alarm.com platform for enhanced home security.
Installation of the Alarm.com Video Doorbell
This section guides you through the installation process, including a pre-installation checklist, physical installation steps, and network setup for seamless connectivity and optimal performance;
2.1 Pre-Installation Checklist
Before installing the Alarm.com Video Doorbell, ensure you have the necessary tools and meet the system requirements. Verify your Wi-Fi network is compatible and functioning properly. Check that your transformer meets the minimum voltage of 16 VAC and power of 10 VA. Ensure you have a compatible device (smartphone, tablet, or computer) for setup. If using WPS mode, confirm your router supports it. Gather all included accessories, such as wire connectors and screws. Turn off power to the doorbell transformer before starting the installation. Review the installation guide to understand the process and ensure a smooth setup experience.
2.2 Physical Installation Steps
Start by removing the existing doorbell and disconnecting the wires, securing them for later use. Install the mounting bracket, choosing from angled options to optimize the camera’s field of view. Thread the wires through the bracket and attach it to the wall using provided screws. Next, install the backplate by aligning it with the mounting bracket and securing it with machine screws. Connect the wires to the backplate, ensuring a snug fit. Finally, attach the doorbell to the backplate until it clicks into place. Turn the power back on and verify the LED light blinks white, indicating the device is ready for network setup.
2.3 Network Setup and Configuration
After physical installation, configure the network using either AP Mode or WPS Mode. For AP Mode, press and hold the doorbell button until the LED blinks white. Connect a device to the camera’s network (e.g., ADC-VDB770_XX:YY:ZZ) and navigate to http://vdb770install; Follow on-screen instructions to connect to your Wi-Fi. The LED will turn solid green when connected. For WPS Mode, hold the button until the LED blinks blue, then activate WPS on your router. The LED will turn solid green once connected. Ensure your router supports WPS for this method. AP Mode is recommended for reliability.
Configuration and Setup
Configure your Alarm.com Video Doorbell using AP Mode or WPS Mode for network setup. Enroll the device on the Alarm.com platform and use LED status indicators for troubleshooting. Ensure you have a Video Analytics service package and the Doorbell Cameras add-on enabled for proper functionality.
3.1 Access Point (AP) Mode Setup
To set up your Alarm.com Video Doorbell in Access Point (AP) Mode, ensure the device is powered on. The LED will blink white, indicating AP Mode is active. Use a Wi-Fi-capable device to connect to the doorbell’s network, identified by the SSID format ADC-VDB770 (XX:YY:ZZ), where XX:YY:ZZ are the last six digits of the MAC address found on the reference card. Open a web browser and navigate to http://vdb770install. Follow the on-screen instructions to connect the doorbell to your Wi-Fi network. The LED will turn solid green once connected successfully.
3.2 Wi-Fi Protected Setup (WPS) Mode
To configure the Alarm.com Video Doorbell using Wi-Fi Protected Setup (WPS) Mode, ensure the device is powered on and the LED is blinking white after the boot process. Hold the doorbell button for 30-35 seconds until the LED begins blinking blue, indicating WPS Mode activation. Activate WPS on your router, and the doorbell will connect to the network. The LED will turn solid green once connected. Note that WPS Mode is an alternative to AP Mode and is recommended if your router supports WPS. Ensure your router has WPS enabled before starting the process for a seamless connection.
3.3 Enrolling the Doorbell on the Alarm.com Platform
To enroll the Alarm.com Video Doorbell on the platform, ensure the device is connected to your Wi-Fi network. Log in to your Alarm.com account via the customer website or mobile app. Navigate to the device management section and select “Add Device.” Choose the Video Doorbell option and enter the device’s MAC address, found on the reference card. Follow the on-screen instructions to complete the enrollment process. Ensure the device is associated with a service package that supports video analytics and doorbell cameras. Once enrolled, the doorbell will sync with your account, enabling features like live viewing, notifications, and video recording.
Troubleshooting Common Issues
Resolve connectivity problems, understand LED status indicators, and perform factory resets to address common issues with your Alarm.com Video Doorbell.
4.1 Resolving Connectivity Problems
If your Alarm.com Video Doorbell disconnects, ensure your Wi-Fi network is stable and check router placement. Restart the doorbell by holding the button until the LED blinks yellow (60-75 seconds). Verify WPS is enabled on your router for WPS mode. In AP mode, connect to the ADC-VDB770 network and follow on-screen instructions at http://vdb770install. If issues persist, factory reset by holding the button until the LED alternates red and green (75+ seconds) and re-enroll the device. Ensure the MAC address is correctly entered during reinstallation to avoid connection failures.
4.2 Understanding LED Status Indicators
The Alarm.com Video Doorbell uses LED status indicators to communicate its operational state. A solid green LED indicates a successful connection to the network and Alarm.com. Blinking green shows a local network connection but no internet access; A solid red LED signals no connection, while blinking red indicates the device is booting up. Blinking white signifies Wi-Fi Access Point (AP) mode, and blinking blue indicates WPS mode. A double-blinking blue LED means the indoor chime is not ringing. If the LED alternates red and green, the device is resetting to factory defaults. Understanding these patterns helps diagnose and resolve connectivity or configuration issues efficiently.
4.3 Factory Reset and Reinstallation
To perform a factory reset on the Alarm.com Video Doorbell, press and hold the doorbell button until the LED alternates red and green (approximately 75 seconds). Release the button when the LED starts blinking red and green. This resets the device to its default settings. After resetting, the doorbell must be reinstalled. Reconnect it to your Wi-Fi network using either AP or WPS mode, as described in earlier sections. Ensure the device is removed from your Alarm.com account before reinstalling to avoid configuration conflicts. Once reset and reinstalled, the doorbell will be ready for use with updated settings.
Power Management and Battery Care
Efficiently manage your Alarm.com Video Doorbell battery (ADC-VDB780B) by using a 5V/1.5A USB charger, ensuring up to 7 hours for a full charge. Opt for wall power for continuous operation.
5.1 Charging the Battery (ADC-VDB780B)
To charge the Alarm.com Video Doorbell battery (ADC-VDB780B), use a 5V/1.5A USB wall charger with the provided cable. A fully depleted battery requires approximately 7 hours to charge completely. The LED indicator on the battery pack will glow solid orange during charging and turn off once fully charged. Ensure the doorbell is powered off during charging to avoid any interruptions. Proper charging ensures optimal performance and longevity of the battery. Always use the supplied charging cable and adapter for compatibility and safety.
5.2 Wall Power Supply Kit Installation
The Alarm.com Video Doorbell Wall Power Supply Kit (ADC-VDBA-PSU-DC) provides a reliable power source when not using an existing chime circuit. This DC plug-in power supply is rated at 16V, 1.25A (20W). For installation, ensure the transformer meets the minimum voltage of 16 VAC and power of 10 VA. Turn off the power at the transformer before installing the power module. Connect the provided wires to the module and secure it to the chime box using adhesive. Replace the chime cover and restore power. This setup prevents buzzing and ensures sufficient power for the doorbell. Follow the detailed instructions in the manual for a seamless installation process.
5.3 Power Saving Tips and Best Practices
To maximize battery life and efficiency for the Alarm.com Video Doorbell, follow these power-saving tips. For the ADC-VDB780B, charge the battery fully before first use and avoid deep discharges. Use the wall power supply kit (ADC-VDBA-PSU-DC) for continuous power. Adjust motion sensitivity and video quality settings to reduce unnecessary notifications and data usage. Clean the camera lens and battery contacts regularly for optimal performance. Install the doorbell in a shaded area to minimize direct sunlight exposure, which can drain the battery faster. Enable power-saving mode in the app and monitor battery levels regularly to prevent unexpected outages. These practices ensure long-term reliability and energy efficiency.